· Verona Jewells is not the company responsible for the delivery. We partner with a third party, name, to deliver your purchase to your doorstep.
· Verona Jewells is contracted with and issuance company to make sure that the product value is secured and possible to return in case the shipment is damaged or lost.
· Verona Jewells is responsible to pack and provide the product to the shipping company, and they would take it from there. After the product being held with the shipping company, Verona Jewells will not be responsible anymore in regard to the product. However, the delivery company as well as the insurance company will be able to help you and us to make sure that the product is delivered safely. In the end, every product we sell and ship is insured.
Please know that not all products that we offer on the website take the same time to be produced and delivered; some take few days; others take few weeks. Therefore, be assured that we will inform you if the product is already available or not, then we will include you in every step of the process.